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What's New


Parts Supply Process
In our Part Supply Process, efficient communication and delivery coordination ensure that equipment parts reach their designated...
Dec 6, 20242 min read


ST Frozen Store
1. Overview of Key Benefits The ST Online App offers several advantages that streamline service order fulfillment and enhance overall...
Dec 6, 20242 min read


Easy Routes
Easy Routes Application helps us to manage service technician (ST) management and delivery route planning. Easy Routes on Frozen Service...
Dec 6, 20242 min read


New Refresher Button
We’re excited to announce the latest enhancement to the IceService Dashboard: the Refresher Button ! This new feature allows users to...
Dec 6, 20241 min read


Fault Description and Fault Type Columns
We’re excited to announce the latest enhancement to the IceService Dashboard – the Fault Description and Fault Type (BETA) columns! This...
Dec 6, 20241 min read


Routing Views and Information
We are excited to announce the launch of a new feature on the IceService Dashboard – Routing Views & Information. This powerful tool...
Dec 6, 20241 min read


95th Percentile Data on ISD Metrics Table
We’re excited to announce a new feature on the IceService Dashboard: 95th Percentile (P95) Data on the Metrics Table. This update...
Dec 6, 20241 min read


Routing & Scheduling
We’re excited to introduce the latest update to the IceService Dashboard: Routing & Scheduling, which brings powerful new features to the...
Dec 6, 20241 min read


Route Name Visualization (Dynamic Map)
Route Name Visualization! This enhancement allows you to view the routes assigned to service technicians directly on the dashboard’s map, of
Dec 5, 20241 min read
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