CLEANING YOUR FILTER

This is an IMPORTANT reminder about you responsibility to regularly cleaning the filter on your Frozen Brothers machine, for guidance on cleaning your filters, please download the PDF linked below or you can watch our helpful youtube video below.

If you fail to follow this procedure there is a potential risk of the machine overheating and this creating other serious technical issues with the machine that you might then be responsible for paying to repair these issues.  

Clean your filter help guide.pdf

Download PDF • 270KB

If you notice that your machine is overfilling or not filling, and there are no messages on your screen about changing the BIB or the Co2, please make sure to unplug your machine immediately, as this may affect the discharge valve of your machine.  

Once the machine is unplugged, be sure to log a service request or call us so we can arrange for a technician to inspect your machine. 

To assist you, we have created a simple video guide showing you how to clean your filter as well as how to rectify some other common overheating causes. You can view it below or on our YouTube channel.